For some students at UEA there is a placement element to their course. This typically relates to students from MED, HSC, PHA, EDU, SWK but is not limited to these schools. Report and Support can be used by students who have a concern about behaviours that are occurring at their placement.
Types of Report
You can find out more about the ways in which you can make a report here.
What happens when I make a report
There are two ways to report something to the University through UEA’s reporting tool:
Anonymous This is 100% anonymous and the University will not have a record of who has made the report or who the report is against. This means that direct action cannot be taken as a result of your report.
You will not be contacted by Student Journey and Support Services about your report.
Reporting anonymously helps the University to understand what is happening in our community and review preventative and support measures.
Report to speak to an advisor Submitting a report with personal details through Report & Support does not automatically start the University Disciplinary process and investigation.
If you wish to report in person, you can do so by visiting the Student Information Zone (SIZ) where the Student Journey and Support Services team will arrange for your contact details to be passed to the Student Life team.
Your report will be assigned to an advisor from the Student Life team who will contact you by email, up to 3 working days after your report.
If you wish to report out of hours, please contact the Residential Life team.
If you wish to report an emergency, you should always call 999 for emergency services.
You will be able to choose which email address the advisor contacts you by – if you choose a personal email, please be sure to check your spam folder.
Your advisor will explain the next steps and the options available to you. They may offer an appointment to discuss the circumstances and explore the best avenues of support.
There may be times when another team in Student Journey and Support Services is best placed to help you, and your Senior Student Life advisor may ask you some questions by email before offering an appointment, to identify the most appropriate initial support. For instance, if your concern relates to bullying on a placement, your Senior Student Life advisor is likely to offer you support to help address any wellbeing concerns that have arisen as a result of this and they will also refer your report to the relevant team in your school so that you can have discussions with them about how best to address the behaviours that you have experienced and/or witnessed.
If you submit a report but decide you do not want any support or to proceed with a formal complaint, you are not under any obligation to engage with Student Journey and Support Services. We would recommend replying to the Senior Student Life Advisor who contacts you to let them know.