What support is available? 

If you or someone you know has been affected by the behaviour of others, there is a variety of support options available to staff.

For staff 

  • Human Resource Adviser. An adviser can talk through the options available whether the incident involved another staff member at UEA, a student, or a visitor to campus. 
  • Health Assured - Employee Assistance Programme. This free 24 hours a day, 7 days a week, 365 days a year service is available to all UEA  staff. The programme offers confidential support independent from UEA, with professional consultation, counselling, information, resources and referrals to services in your local area.
  • Equality and Diversity at UEA. They work across the campus on equality matters for both staff and students and have a number of resources and links to support available. 
  • Staff Network Groups. The University has a number of staff network groups. They are a fantastic way to network with people from all over the University, build contacts, share experiences, arrange events and socialise.  Many of the groups also offer confidential support and advisory services from their members to any member of staff. 
  • Trade Unions. There are three trade unions that represent staff at the University: Unison, Unite and UCU. 

Other sources of support

General Support

  • Victim Support. If you report a crime to the police, they should automatically ask you if you would like help from an organisation like Victim Support. But anyone affected by crime can contact them directly – you don’t need to talk to the police to get Victim Support help. 

Bullying and Harassment 

Domestic and Relationship Abuse 

  • Leeway. Norfolk’s largest specialist provider of relationship abuse support, is available to offer free help and advice. 
  • Refuge. A Freephone 24-Hour National Domestic Abuse Helpline: 0808 2000 247 
  • Men’s Advice Line. Advice and support for men experiencing domestic abuse and violence. 
  • Galop. For lesbian, gay, bisexual and transgender people. Galop is LGBT+ anti-violence charity. 
  • Women’s Aid. A grassroots federation working together to provide life-saving services and build a future where domestic violence is not tolerated. 
  • The Survivor's Handbook. From the charity Women's Aid is free, and provides information for women on a wide range of issues, such as housing, money, helping your children, and your legal rights.

Hate Crimes 

  • Citizens Advice provides some useful information on the different types of harassment and hate crime people may experience.
  • True Vision offers guidance on reporting hate crime and hate incidents. If you do not wish to talk to anyone in person about the incident or wish to remain anonymous, there is an online form for reporting hate crime; you can report non-crime hate incidents to the police to try and prevent any escalation in seriousness. 
  • Tell MAMA supports victims of anti-Muslim hate and is a public service which also measures and monitors anti-Muslim incidents. 
  • Community Security Trust (CS) helps those who are victims of anti-Semitic hatred, harassment or bias. 
  • Stop Hate in Norfolk (SHiN) is a a resource for everyone who wants to work towards tackling Hate in Norfolk.

LGBT+ Community 

  • Norfolk LGBT+ Project supports hundreds of gay, lesbian, bisexual, transgender, intersex and non-binary people across Norfolk. Through a network of volunteers, the charity offers services ranging from one-to-one and family support and to LGBT+ awareness training and low-cost counselling.
  • Galop. For lesbian, gay, bisexual and transgender people. Galop is LGBT+ anti-violence charity. 

Online Harassment

Sexual Assaults 

  • The Harbour Centre. The local Sexual Assault Referral Centre (SARC) has Independent Sexual Violence Advisers (ISVAs) who are trained to look after the needs of a survivor of rape or sexual violence to ensure they receive the best possible care and understanding. Contact them and ask to speak to an adviser in confidence. ISVAs are there to provide information to ensure an individual can make a decision that is right for them. If you have worked with an adviser in the Student Life Team in Student Services, they can help facilitate a referral to the Harbour Centre.
  • Rape Crisis England and Wales. Provides further information on supporting a survivor. 
  • Sue Lambert Trust. A Norfolk based charity that provides support for survivors of sexual abuse. 
  • The Survivors Trust. A service for male survivors of sexual abuse as a child or as an adult. 
  • The National Stalking Helpline can give you information and advice on support and options available to you. 
  • Victim Support. If you report a crime to the police, they should automatically ask you if you would like help from an organisation like Victim Support. But anyone affected by crime can contact them directly – you don’t need to talk to the police to get Victim Support help. 

Sex, Relationships and Sexual Health

  • Pregnancy Help 
    • Pregnancy Choices provides support for unplanned pregnancy or loss. Helpline: 0845 2300 123. 
    • Time Norfolk offers inclusive support across Norfolk to anyone who has been affected by pregnancy loss.
  • Sexual Health and Contraception 
    • iCaSH - sexual health and contraception in Norwich (formerly family planning) provides a range of free and confidential services including all methods of contraception, counselling about unwanted pregnancy, counselling about sexual problems. Tel: 01603 287 345
    • The Grove Genito-Urinary Medicine Clinic provides free, expert and confidential advice and treatment for all sexually transmitted infections, including HIV. Tel: 01603 286 307

Spiking 

Stalking

  • National Stalking Helpline. Or you can call them on 0808 802 0300 for advice and help. The Suzy Lamplugh website also have useful information. 
  • Victim Support. If you report a crime to the police, they should automatically ask you if you would like help from an organisation like Victim Support. But anyone affected by crime can contact them directly – you don’t need to talk to the police to get Victim Support help. 

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