What support is available? 

If you or someone you know has been affected by the behaviour of others, there is a variety of support options available to both students and staff. 

For students 

  • Your School. If you are a student you can talk to your academic adviser. 
  • Student Life Adviser. An adviser can talk through the University's procedures, how to make a complaint and what support is available, in confidence. 
  • The uea(su) Advice Service is a free, confidential, impartial service where an adviser can talk through the procedure, how to complain, what options are available and support you through the process.  
  • Student Services Embedded Team. Each Faculty has a team with Student Life and Student Wellbeing Adviser available to offer you support and to refer you on to other support if needed. 
  • Student Resident Life Team. Whether it is your parish Student Services Resident (SSR) or the Duty SSR, if you are living in UEA residences there is someone to talk to. 
  • Extenuating Circumstances. If you feel your studies have been affected by what has happened you can consider applying for extenuating circumstances. 

For staff 

  • Human Resource Adviser. An adviser can talk through option whether the incident involved another staff member at UEA, a student, or a visitor to campus. 
  • Employee Assistance Programme. This free confidential 24 hours a day, 7 days a week, 365 days a year service is an UEA employee benefit available. Confidential support independent from UEA, with professional consultation, counselling, information, resources and referrals to services in your local area. 
  • Equality and Diversity at UEA. They work across the campus on equality matters for both staff and students and have a number of resources and links to support available. 
  • Staff Network Groups. The University has a number of staff network groups. They are a fantastic way to network with people from all over the University, build contacts, share experiences, arrange events and socialise.  Many of the groups also offer confidential support and advisory services from their members to any member of staff. 
  • Trade Unions. There are three trade unions that represent staff at the University Unison, Unite and UCU. 

Other sources of support

  • Other sources of support for bullying and harassment 
  • Citizens Advice provides some information on bullying and harassment 
  • The National Union of Students (NUS) has put together some top tips on how to deal with bullying in halls. 
  • Young Minds has put together a blog on how to deal with bullying at University 
  • Victim Support. If you report a crime to the police, they should automatically ask you if you would like help from an organisation like Victim Support. But anyone affected by crime can contact them directly – you don’t need to talk to the police to get Victim Support help. 
Other sources of support for Hate Crimes 
  • Citizens Advice provides some useful information on the different types of harassment and hate crime people may experience including disability hate crime, racist and religious hate crime, sexual harassment, and sexual orientation and transgender identity hate crime. 
  • True Vision offers guidance on reporting hate crime and hate incidents. If you do not wish to talk to anyone in person about the incident or wish to remain anonymous, there is an online form for reporting hate crime; you can report non-crime hate incidents to the police to try and prevent any escalation in seriousness. 
  • Disability Equality NW runs the Developing from the Negatives Project (DFN), which aims to raise awareness of Disability Hate Crime and encourage reporting. 
  • Tell MAMA supports victims of anti-Muslim hate and is a public service which also measures and monitors anti-Muslim incidents. 
  • Community Security Trust (CS) helps those who are victims of anti-Semitic hatred, harassment or bias. 
  • Victim Support. If you report a crime to the police, they should automatically ask you if you would like help from an organisation like Victim Support. But anyone affected by crime can contact them directly – you don’t need to talk to the police to get Victim Support help. 
Other sources of support for sexual assaults 
  • The Harbour Centre. The local Sexual Assault Referral Centre (SARC) has Independent Sexual Violence Advisers (ISVAs) who are trained to look after the needs of a survivor of rape or sexual violence to ensure they receive the best possible care and understanding. Contact them and ask to speak to an adviser in confidence. ISVAs are there to provide information to ensure an individual can make a decision that is right for them. 
  • Rape Crisis England and Wales. Provides further information on supporting a survivor. 
  • Suffolk Rape Crisis. Provides support to women and girls aged 14 and above who have experienced any form of sexual violence. 
  • Sue Lamberts Trust. A Norfolk based charity that provides support for survivors of sexual abuse. 
  • The Survivors Trust. A service for male survivors of sexual abuse as a child or as an adult. 
  • The National Stalking Helpline can give you information and advice on support and options available to you. 
  • Victim Support. If you report a crime to the police, they should automatically ask you if you would like help from an organisation like Victim Support. But anyone affected by crime can contact them directly – you don’t need to talk to the police to get Victim Support help. 
Other sources of support for domestic abuse 
  • Leeway. Norfolk’s largest specialist provider of relationship abuse support, is available to offer free help and advice. 
  • Refuge. A Freephone 24-Hour National Domestic Abuse Helpline: 0808 2000 247 
  • Men’s Advice Line. Advice and support for men experiencing domestic abuse and violence. 
  • Galop. For lesbian, gay, bisexual and transgender people. Galop is LGBT+ anti-violence charity. 
  • Women’s Aid. A grassroots federation working together to provide life-saving services and build a future where domestic violence is not tolerated. 
  • The Survivor's Handbook. From the charity Women's Aid is free, and provides information for women on a wide range of issues, such as housing, money, helping your children, and your legal rights.
Other sources of support for mental health and wellbeing 
 If you would like to submit information on a support service you think might help others, please contact us with details by emailing reportandsupport@uea.ac.uk .  
 
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