If you have experienced or are experiencing domestic violence, it is not your fault and you're not alone. Your safety and wellbeing are the most important things right now and you can access specialist support, if and whenever you feel ready.


Report 

Domestic and relationship abuse can happen to anyone by anyone. If you think you may be in an abusive relationship or experiencing abuse from a family member, there are lots of people who can help you.

It’s your choice. It's completely up to you whether or not to report what's happened. No-one else can or should make that choice for you. 

  • Report to the University and get Support. Students and staff can report an incident using the University’s Report and Support system. You can choose to do this anonymously or you can request support from an adviser. If you choose to talk to an adviser they will be able to talk through the options and support available to you, in confidence. 
  •  University Policies. If you choose to make a formal complaint to the University about a student or member of staff there are procedures which set out the steps you'll need to follow. 
  • Police Call 999 if in danger. There is an option for silent support if talking will put you in danger. If you are not in immediate danger you can call101, report to the police online, or you can go to any local Police station.
Reporting is a big decision and all of the support services linked to above can support you with this, if you decide to make a police report. 

University Support 

For Students
  • Student Life Adviser. An adviser can talk through the University's procedures, how to make a complaint and what support is available, in confidence. 
  • Residential Life Team. Whether it is your neighbourhood Student Services Resident (SSR) or the Duty SSR, if you are living in UEA residences there is someone to talk to.   
  • The uea(su) Advice Service is a free, confidential service. Advisers can support students who have been named in a disciplinary report for breach of the General Regulations for Students, and can talk through the procedure, what options are available and help you complain if you are unhappy with the process.
  • Exceptional circumstances. If you feel your studies have been affected by what has happened you can consider applying for exceptional circumstances.

For Staff
  • Human Resource Adviser. An adviser can talk through the options available whether the incident involved another staff member at UEA, a student, or a visitor to campus. 
  • Health Assured - Employee Assistance Programme. This free 24 hours a day, 7 days a week, 365 days a year service is available to all UEA staff. The programme offers confidential support independent from UEA, with professional consultation, counselling, information, resources and referrals to services in your local area.

External Support 

  • Speak to a friend. Talking things through with someone you trust can sometimes help. 
  • National Domestic Abuse Helpline  - 0808 2000 247 (24 hours). The helpline is a team of highly-trained, female advisers, who will empower you to understand your options and support you to make any decisions about the future. They can support you to increase your safety and help you find a refuge place, or other specialist services.
  • Leeway. Norfolk’s largest specialist provider of relationship abuse support, is available to offer free help and advice. 
  • Refuge. A Freephone 24-Hour National Domestic Abuse Helpline: 0808 2000 247 
  • Men’s Advice Line. Advice and support for men experiencing domestic abuse and violence. 
  • Galop. For lesbian, gay, bisexual and transgender people. Galop is LGBT+ anti-violence charity. 
  • Women’s Aid. A grassroots federation working together to provide life-saving services and build a future where domestic violence is not tolerated. 
  • The Survivor's Handbook. From the charity Women's Aid is free, and provides information for women on a wide range of issues, such as housing, money, helping your children, and your legal rights. 
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