What is a hate crime? 

Nobody should have to live with the fear and anxiety that hate can cause. 
'Hate incidents' and 'hate crimes' are terms used to describe acts of violence or hostility directed at people because of who they are or who someone thinks they are. They are motivated by hostility or prejudice based on disability, race, religion, transgender identity, or sexual orientation. This can be an incident against a person or against property and includes materials posted online. 

More can be found on the The Crown Prosecution Service (CPS) website.

Hate Incidents 

Some examples of hate incidents include: 
  • verbal abuse like name-calling and offensive jokes 
  • harassment 
  • bullying or intimidation by children, adults, neighbours or strangers 
  • physical attacks such as hitting, punching, pushing, spitting 
  • threats of violence 
  • hoax calls, abusive phone or text messages, hate mail 
  • online abuse, for example on Facebook or Twitter 
  • displaying or circulating discriminatory literature or posters 
  • harm or damage to things such as your home, pet, or vehicle 
  • graffiti 
  • arson 
  • throwing rubbish into a garden 
  • malicious complaints, for example over parking, smells or noise 

Hate Crimes 

When hate incidents become criminal offences they are known as hate crimes.  A criminal offence is something that breaks the law.  

Some examples of hate crimes include: 
  • assaults 
  • criminal damage 
  • harassment 
  • murder 
  • sexual assault 
  • theft 
  • fraud 
  • burglary 
  • hate mail 
  • harassment 
Find out more 
  • True Vision offers guidance on reporting hate crime and hate incidents. If you do not wish to talk to anyone in person about the incident or wish to remain anonymous there is an online form for reporting hate crime; you can report non-crime hate incidents to the police to try and prevent any escalation in seriousness. 
  • Internet Hate Crime. True Vision also provide further information on internet hate crime. 

Report 

We believe hate is Never OK. 
Hate crimes hurt individuals and communities, and reporting it allows the University and the police to better understand and deal with what is happening.  
  • Report to the University and get Support. Students and staff can report an incident using the University’s Report and Support system. You can choose to do this anonymously or you can request support from an adviser. If you choose to talk to an adviser they will be able to talk through the options and support available to you, in confidence. 
  • University Procedures. If you choose to make a formal complaint to the University about a student or member of staff there are procedures which set out the steps you'll need to follow. 
  • To the Police. If you want to report a hate incident directly to the police, you have 4 options: Call 101 for a non-emergency, text 07786 200777, email enquiries@norfolk.pnn.police.uk, or use their online reporting form.

Support 

  • Talk to a friend. Talking things through with someone you trust can sometimes help. 
  • Citizens Advice provides some useful information on the different types of harassment and hate crime people may experience including disability hate crime, racist and religious hate crime, sexual harassment, and sexual orientation and transgender identity hate crime. 
  • True Vision offers guidance on reporting hate crime and hate incidents. If you do not wish to talk to anyone in person about the incident or wish to remain anonymous, there is an online form for reporting hate crime; you can report non-crime hate incidents to the police to try and prevent any escalation in seriousness. 
  • Disability Equality NW runs the Developing from the Negatives Project (DFN), which aims to raise awareness of Disability Hate Crime and encourage reporting. 
  • Tell MAMA supports victims of anti-Muslim hate and is a public service which also measures and monitors anti-Muslim incidents. 
  • Community Security Trust (CS) helps those who are victims of anti-Semitic hatred, harassment or bias. 
  • Stop Hate in Norfolk (SHiN) is a a resource for everyone who wants to work towards tackling Hate in Norfolk.
  • Victim Support. If you report a crime to the police, they should automatically ask you if you would like help from an organisation like Victim Support. But anyone affected by crime can contact them directly – you don’t need to talk to the police to get Victim Support help. 
For Students
  • Student Life Adviser. An adviser can talk through the University's procedures, how to make a complaint and what support is available, in confidence. 
  • Student Resident Life Team. Whether it is your parish Student Services Resident (SSR) or the Duty SSR, if you are living in UEA residences there is someone to talk to. 
  • The uea(su) Advice Service. A free, confidential, impartial service where an adviser can talk through the procedure, how to complain, what options are available and support you through the process.  
  • Extenuating Circumstances. If you feel your studies have been affected by what has happened you can consider applying for extenuating circumstances. 
For Staff
  • Human Resource Adviser. An adviser can talk through option whether the incident involved another staff member at UEA, a student, or a visitor to campus. 
  • Employee Assistance Programme. This free confidential 24 hours a day, 7 days a week, 365 days a year service is an UEA employee benefit available. Confidential support independent from UEA, with professional consultation, counselling, information, resources and referrals to services in your local area 
Find out what other support is available

Immediate help 

  • Are you in immediate danger? If you are in immediate danger or seriously injured call 999 (or 112 from a mobile). 
  • Find a safe space. If an incident has just happened, try and find somewhere you feel safe. 
  • Safe Taxi Scheme. This scheme has been set up so that you can get home safely if you don't have any cash, you can pay the fare the next day. 
  • On campus. If you are at the University you can call University Security on 01603 592222 for emergencies (01603 592352 for non-emergencies). 
  • If you are in UEA Accommodation? Call your Duty Student Services Resident (SSR) who can respond from 6pm to 7am during weekdays and over the entire weekend. 

Helping Others 

Are you worried about someone else experiencing a hate crime? 
If you think someone you know has experienced a hate crime there are lots of ways in which you can help them. 

Understanding the behaviours associated with hate crimes is a good place to start. Most people will usually describe what has or is happening to them and how it's making them feel. 
You can find more information and advice on the I'm worried about someone else page. 
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There are two ways you can report something